Jewelry by Helen J

Frequently Asked Questions


How to Order


Simply added the items you want to your cart.  When you are done, click on the Checkout button and follow the directions.

Please contact me, Helen Jacob, at Helen@helenjacob.com with any questions.

I am more then happy to do custom orders.  They will take time to create and get shipped.

Please email me at Helen@helenjacob.com

Payment & Shipping


All items are carefully packed in a padded box and then place within a USPS flat rate mailer and surrounded by packing materials.

All packages are mailed USPS Priority Mail.

All orders will ship with in 5 business days.  Once your order is shipped, you will be emailed a tracking number.  Domestically, Priority Mail arrives with in 2-3 days.  Internationally, it depends on where they are being shipped to.  It also depends on customs.

Please contact me, Helen Jacob, at Helen@helenjacob.com with any questions.

Definitely, I shipped internationally. Cost of shipping is based on your shipping address.

All Custom Fees and Taxes are the responsibility of who the order is being shipped to.

Please contact me first if you have any concerns or issues with your items.  I truly want my costumers to be happy with their jewelry. My email is Helen@helenjacob.com

If there is a defect with an item, I will replace and/or repair the item.

If you decide that you do not like the item, please contact me before sending anything back.

The cost of shipping will not be refunded at any time.

Information about Materials


The bicycle chains are all thoroughly degreased and cleaned before they are taken apart and polished.  Once they are polished, the plates and bushings are then coated with polyurethane to protect them from rust.  The polyurethane also protects the wearers skin.

For the colored plates and bushing, they are painted before being polyurethaned. This protects the paint from chipping.

Most of the bicycle chains I use are old chains that have lost their usefulness to a bike.  In other words, I am re-purposing items that normally thrown out.

All of the Beach glass I use has been collected by myself and my husband.  This is why I know where it comes from.

I am simply recycling what some one else has thrown away either on purpose or by accident.  Mother Nature does a wonderful job making that garbage into something beautiful.  But please don’t litter anymore.  Littering causes a lot of problems for the environment.

All Sea Glass is Beach Glass because you collect it on a beach.  But all Beach Glass is not Sea Glass.

Sea Glass is collected on ocean beaches.  The glass is polished and rounded by the actions of the currents and waves.  This physically and chemically weathers the glass.  Sea Glass is natural frosted and rounded.  If I use Sea Glass in the description of a piece of jewelry, then it is authentic nature made Sea Glass. (I know this because I only use glass that my husband and I have collected our self.)

What I refer to as Beach Glass is collected on the shores of the Great Lakes and therefore polished by fresh water.  The glass is not as polished or rounded as Sea Glass.

Some people do create their own beach glass by using a rock tumbler to polish the glass.  None of the glass I use is faux beach glass.

 

Viking knit is an ancient wire technique that was developed in Scandinavia.  There is a number of theories about exactly how old the technique is and what is was used for.

It is created by using one continuous length of wire, weaving it and then drawing it through a draw plate until it gets to the width you want.